Privacy Policy

This Privacy Policy explains how Dablaig (“we”, “us”, “our”) collects, uses, and shares information when you visit our website, submit a contact form, or use our transcription, live-transcription, and dubbing services (collectively, the “Services”).

1. Information we collect

We collect three categories of information:

• Information you provide. When you contact us or sign up for the Services, we collect your name, email address, and any message or audio/video content you submit.
• Usage information. We collect log data such as IP address, browser type, pages visited, and timestamps to secure and improve the Services.
• Content you process. Audio, video, and text you submit to be transcribed, captioned, or dubbed. This content is processed solely to deliver the Services you requested.

2. How we use information

• To provide, maintain, and improve the Services.
• To respond to your inquiries and provide customer support.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations.

We do not sell your personal information, and we do not use your audio, video, or transcripts to train third-party AI models without your explicit consent.

3. Sharing

We share information only with service providers who help us operate the Services (such as hosting and speech-processing infrastructure), bound by confidentiality obligations; when required by law or legal process; or to protect our rights and the safety of our users.

4. Retention

We retain submitted content only as long as necessary to deliver the Services and for a short period thereafter for operational and compliance reasons. Contact-form submissions are kept for up to 24 months unless you ask us to delete them sooner.

5. Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us through our contact form.

7. International transfers

Your information may be processed in countries other than the one in which you reside. Where required, we rely on appropriate safeguards for such transfers.

8. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from them.

9. Changes

We may update this Policy from time to time. We will update the “Effective” date above and, for material changes, provide a more prominent notice.

10. Contact

Questions about this Policy? Reach us through our contact form.